Kathy joined Lamb Medical in 2021 as an aesthetic receptionist, bringing with her a passion for enhancing the patient experience and delivering exceptional customer service. She is a graduate of Edinboro University with a degree in Business Administration and has a diverse background in retail management and as a paraprofessional working with special needs students. After taking time off to raise her children, Kathy returned to the workforce in retail, excelling in customer service, merchandising, and building strong client relationships.
A natural people person, Kathy is dedicated to making every patient feel welcome and cared for. Her enthusiasm for skincare enriches her work, as she enjoys helping clients feel confident and supported in their personal wellness journey.
Outside the office, Kathy loves spending time with her husband and their dog, Bailey, enjoying wine nights with friends, traveling to the beach, and visiting her adult children.
Would you like me to make this more formal and professional (like the bios for your providers), or keep it friendly and approachable (since she’s often the first point of contact for patients)?
